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Cancelling Domain Name Transfer

At any time after placing a Transfer Request you may want to cancel the same. Depending on the status of your Transfer Request, you would have the following methods to cancel the Transfer (except for a .EU domain name):

I. If the Order status is showing as - Transfer waiting for Admin Contact Approval

In this case,

  1. You can disapprove the Transfer from the email that you receive from slmhosting. In this email, simply click the Cancel Transfer link or copy-paste the link in the browser address bar.
     
  2. If you have not received the email for authorization, you can have it resent to the Admin Contact Email Address as listed in the Whois for the domain name, by following the below procedure:
     
    1. Login to your Control Panel, search for the domain name for which you have placed the Transfer Request and proceed to the Order Details view. Click here to read how >>
    2. Here, you would find the Resend Authorization Request button. Clicking this would re-send the email to the Admin Contact Email Address.
       
  3. If you still do not receive the email for authorization, you would have to contact our Support Team at - support@slmhosting.net.
     

II. If the Order status is showing as - Transfer waiting for Losing Registrar Approval

In this status, you have already approved the email from slmhosting and the Transfer is now waiting for the Current Registrar's approval. In such case, you can follow the steps below to cancel the Transfer:

  1. Login to your Control Panel, search for the domain name for which you have placed the Transfer Request and proceed to the Order Details view. Click here to read how >>
     
  2. Under the Actions menu on the top right-hand side of the screen, click Current Actions.
     
  3. Here, click the Description link of the action whose status would read as Transfer waiting for Losing Registrar Approval.
     
  4. Now, clicking the Cancel button this would cancel the Transfer Request.

On cancelling the Transfer from the Control Panel, the funds for the same would be available back in your Debit Account.

IMPORTANT

The Transfer of a .EU domain name can only be cancelled through the option provided in the email sent to the Registrant by the Registry.

 

Created on:  
Jun 9, 2004 8:04 AM  GMT
Last Updated on:   Jul 28, 2009 10:51 AM  GMT
 
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